Returns & Exchanges

At The Butters Hygienics, we want you to love your skin and your products, which is why we offer a 30-day satisfaction guarantee on all our natural body care essentials. If a product doesn't work for your skin type, we are happy to facilitate a return or exchange to ensure you find your perfect match.

Return Process

• 1.
  Initiate Your Request

  Contact our support team via email with your order number and the specific items you wish to return or exchange.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging, ensuring the lids are tightened to prevent leaking during transit.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided by our team to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our lab receives and inspects your return, we will process your refund or ship out your exchange items within 5-7 business days.